Legal
Terms of Service
Last updated: June 2025
1. Acceptance of Terms
By accessing or using LunarGrids services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.
2. Description of Services
LunarGrids provides Community PBX telephony infrastructure. Our services are provided "as-is" and are subject to change, suspension, or discontinuation at any time. We will make reasonable efforts to provide advance notice of significant changes.
3. Acceptable Use
- —You agree to use our services only for lawful purposes.
- —You must not use our services to transmit spam, harass others, or engage in fraudulent activity.
- —You must not attempt to gain unauthorised access to our systems or other users' accounts.
- —You must not use our services to conduct or facilitate illegal activities.
- —Detailed restrictions are outlined in our Acceptable Use Policy.
4. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Notify us immediately at (864) 476-5413 if you suspect unauthorised access.
5. Service Availability
We strive to maintain 99.9% uptime but cannot guarantee uninterrupted availability. Scheduled maintenance, force majeure events, or circumstances beyond our control may result in temporary service interruptions.
6. Limitation of Liability
To the maximum extent permitted by law, LunarGrids shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim shall not exceed the amount paid by you for the service in the 12 months preceding the claim.
7. Disclaimer of Warranties
LunarGrids Community PBX is provided "as-is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the service will be error-free, secure, or continuously available.
8. Termination
We reserve the right to suspend or terminate your access to our services at our sole discretion, with or without notice, for conduct that we determine violates these terms or is harmful to other users, us, or third parties.
9. Governing Law
These Terms shall be governed by and construed in accordance with applicable law. Any disputes shall be resolved through good-faith negotiation before pursuing formal legal remedies.
10. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes your acceptance of the updated Terms.
Questions about this policy? Call us at (864) 476-5413